Please read below to verify that you have the correct system and frequency.
Compatible Systems
How to Check your Frequency Setting
Remove the cover from your wall-mounted transmitter. There will be a few different lights showing your current settings.
- The light must be illuminated next to 10K.
- NOTE: Some units also have a setting for “8xx” or “7xx”. If your unit has this setting it must be set to 8XX. If your unit is set to 7XX, you will need a 700 series collar, as even though you have an 800 Series system your transmitter is set to work with 700 series collars.
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Being that these are used items, the condition does of course vary slightly from unit to unit. With that in mind, please know that we will never send you an item that has any unnatural wear or damage. Every unit is professionally tested, inspected, cleaned, and packaged.